“Victor Chan is not just a product management coach – he's a mentor, a confidante, and a catalyst for growth. My own career trajectory is living proof of his extraordinary impact. As my manager, Victor wasn't just a taskmaster; he was a teacher, patiently sharing his 25+ years of wisdom and experience. Each interaction was a masterclass with relatable anecdotes. He is a walking encyclopedia of best practices, his insights honed through decades of navigating the highs and lows of the tech world.

Beyond technical expertise, Victor possesses an uncanny ability to see the potential in others. He challenged me to step outside my comfort zone, encouraging me to take on projects that stretched my capabilities and fueled my passion. His unwavering belief in me empowered me to take risks, and ultimately, succeed beyond my own expectations.

If you're seeking a product management mentor who will not only elevate your skills but also ignite your passion and fuel your professional growth, look no further than Victor.”

“Victor was our PM director for a massive-scale UI redesign project, and we could not have picked a better leader for this ambitious, complex, mission-critical project. He is the rare PM who can operate at all levels: vision, strategy, design, delivery, and go-to-market. Victor was not only effective at representing our product to internal executive stakeholders and external customers, he’s the kind of leader who insisted on taking the time to give each new developer on my growing team an inspirational personal demo of the product to make them feel welcome and valued. If you are looking for a PM mentor, look no further!”

“The product management world desperately needs more coaches and mentors like Victor Chan. With more than 30 years of experience in tech, Victor is a rare combination of a human-first approach to any challenge, coaching leadership style, strategic thinking, beginner's mindset, deeply rooted wisdom, and unbounded curiosity. Having worked with Victor on several initiatives, these qualities always stood out and helped propel the team forward. I can't imagine a better coach/mentor for any Product Manager looking for guidance in their craft or a "thinking partner" for a product executive looking to work with a tech veteran with a provocative competence who can be a sounding board and a mirror at the same time.”

“Having Victor as my mentor and coach has been a transformative experience. His coaching helped me dissect problems, craft winning strategies, and ship products I am very proud of. He encouraged me to think big, celebrated every win, and provided a safety net to learn from stumbles. More than just a manager, he was a mentor and coach who unlocked my potential. I am grateful for the mentorship and insights gained, propelling me forward in my product management and leadership career.”

“Victor's approach to Product Management is all about putting the customer first. Working closely on various projects, I vividly recall his hands-on effort to visit customer sites, gaining deep insights that fueled significant product changes. Victor is open-minded, and he's the teammate you want in every discussion! He consistently backs the customer's perspective and encourages everyone, regardless of role, to engage in research. I've learned from Victor that getting feedback and insights from customers isn't exclusive to a select few – it's a team effort. His down-to-earth style and commitment to involving everyone make him an outstanding coach for any Product Manager aspiring to lead with a customer-centric mindset.”

“I am incredibly grateful for the invaluable guidance and mentorship I received from Victor. As a seasoned senior leader in product management, his wealth of experience and expertise in the realm of enterprise product management proved instrumental in helping me to navigate the complexities of my new role.

With Victor's patient guidance, I not only developed a deeper understanding of product management but also gained the confidence to excel in a challenging and dynamic environment. I wholeheartedly recommend Victor as a mentor to anyone seeking a knowledgeable and supportive guide in the field of product management.”

“I worked with Victor extensively during his time as a product manager. Victor has a way of distilling a complex topic into easily consumable materials to aid consultants in explaining and discussing technology with business users. He's a fantastic trainer, is clear and concise in his interactions, and listens and engages with colleagues and customers in order to understand their challenges and formulate solutions. He is a pleasure to work with!”

“Empathy and courage. For me, these are the qualities that sets Victor apart from other product management leaders. In partnering with Victor to build the Next UX platform for ServiceNow, I've relied on Victor's intimate grasp of the customer needs to drive our design and flows, and building journey maps with him showcased his deep customer empathy to build the right product to solve the most critical issues. Victor anchored his vision on countless customer visits and interviews that guided our early product designs, and his firm belief that this is the future for ServiceNow's growth many times pivoted senior executive mindset and investment decisions. I would gladly welcome Victor's perspective and partnership on any product initiatives I take on now and in the future.”

“Victor’s patience, attention to detail and ability to understand our customers’ needs were key to a number of successful implementations and feature adoptions. His engagement didn’t just stop at helping the customers have a successful go-live but also included understanding product gaps and making sure features were delivered in future releases. This ability to engage our customers made Victor a true trusted advisor for our customers.”

“Throughout the many years that I collaborated with Victor, he always demonstrated a keen, insightful, and practical focus in product innovation and in business. Victor has an uncanny ability to represent the viewpoints of different stakeholders. His acumen, industry knowledge, ability to assess the competitive landscape, and his customer focus are all unparalleled. His professionalism, thoughtfulness, empathy, technical prowess, sense of humor, and quick thinking made him a trusted confidant and mentor. Finally, while many of Victor's best traits are undoubtedly the result of his intelligence and personality, the remainder result from his passion for what he does and his unparalleled work ethic.”

“I worked with Victor at Oracle and it was the best mentoring/coaching/guiding experience of my professional career. He respected all the contributions from all the members of our team and as such I never felt it mattered that I was in QA and Victor was a PM – Victor always generously supported and guided us to produce our best work. The thing I appreciated most about Victor’s leadership was his deep understanding of how to gently redirect most minor issues and, when needed, shift to his straightforward way of delivering "this isn't helping us" messages in a way that might have (only) hurt or caused fear from a less skilled leader but Victor managed to present it in ways that showed exactly how to recognize the bad situation and what to do instead.”

“Victor's mentorship has been nothing short of transformative, guiding me through critical career decisions. Victor helps me in recognizing professional challenges and offers practical advice for effectively addressing them. Every piece of guidance he provides is not only astute but immediately applicable, making a tangible difference in my approach to problem-solving. During the past 3 years when I've been in touch with Victor, he has been a source of inspiration, consistently pushing me to embrace new opportunities and explore uncharted territories within my product management career. His genuine commitment to my growth and success is evident in the constant encouragement he provides. I wholeheartedly recommend Victor to anyone who is seeking a professional coach, especially in Product Management.”

“At a pivotal career moment, I sought Victor’s mentorship. His deep product management knowledge and actionable advice proved invaluable, steering me through a complex tech environment. His guidance sparked renewed passion for my work and equipped me to explore exciting new paths. Victor’s empathy and strategic expertise make him an outstanding coach for any product professional looking to enhance their craft.”